Outerhues.com Fact Check: Legitimate or Shady Scam?

Outerhues.com is a scam website that offers to buy items at unusually discounted prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a narrative to make you think this site is legitimate. Upon ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the red flags regarding the Outerhues.com store, the way this deception operates, and explain how to detect similar frauds. This will help you to avoid similar shopping deceptions in future.

Outerhues.com Site – Scam Overview

As I said, Outerhues.com may initially seem like a genuine discounter or the seller of stock liquidation items. But a brief analysis shows a concerning amount of red flags that indicate clearly about this site’s deception. Questionable advertising methods, extremely low prices, absence of customer support and customer feedback – this site accomplishes the fraud bingo right away.

Outerhues.com Scam

By shopping on sites like Outerhues.com, it is doubtful that you will receive the items you’ve ordered. More often, it results in one of 3 instances common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially frequent case when ordering from websites that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look more legitimate, but spend even less money on the delivered item, scammers may send a random item they have instead of your order. An old t-shirt instead of a new one, a scratched aluminum plate instead of a set of dishes – scammers may turn quite inventive in that case.

Nothing at all. This is the most typical case when ordering goods from websites like Outerhues.com. Fraudsters take your money, promise the delivery, and then simply disappear. As scam websites do not aim to exist for a long time, scammers do not bother themselves with creating even a remote visibility of legitimacy.

Outerhues.com scam – How does it work?

As any scam, Outerhues.com follows a simple and well-proven modus operandi. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post huge amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users regard ads on the mentioned platforms benign, they do not doubt anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the website, tricksters do their best to make the consumers buy something. Mind-boggling deals, additional discounts, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a unusual manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to scammers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough complaints and user feedback regarding the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the fraudulent activity, the money flow will dry up, leaving scammers with no reason to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is Outerhues.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with user reviews. Obviously, even legit online shopping sites will lack client testimonials shortly after the start, since there were not many buyers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Definitely not generic comments generated by AI

However, when you face phishy-looking reviews that have nothing to do with what the site markets, that’s definitely not a good sign. Any obscure or gibberish reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on deceptive websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% markdowns are not viable even during sales events such as the aforementioned Thanksgiving day. In some cases, fraudulent websites have the initial price low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its logical limits.

3. No customer support.

This is what distinguishes deceptive sites from the legit ones, even newly established. When a site is about to defraud the buyers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the page will most likely have no contact info at all.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone to reach them out, there is a great possibility that these contacts will be unresponsive to your request. This, or you will receive some generic text regardless of your inquiry.

As scammers often reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they are mentioned on a different website, be sure that this is a blatant scam.

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of benign shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you’ve sent the money, there’s no way to get the money back.

Some sites may also ask for payments in crypto, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As scammers are unlikely to have any real items on hand, they cannot make unique pics. Thus their option is to steal these images elsewhere. When rascals market the same goods on different sites, you can find same images on similarly-looking scam sites. By reverse image searching on Google, you can prove the uniqueness of an image.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not stop on stealing pictures. As rascals may use the same topic repeatedly, they put the same web design under the new web-address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice I’ve mentioned above may lead you to the copy of the site you’ve started on. It allows you to uncover such frauds particularly easy, but scammers who create them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Outerhues.com Scam