Merchandisen.com Fact Check: Legitimate or Shady Scam?

Merchandisen.com is a deceptive website that offers to buy clothing at exceptionally cheap prices. This site may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a ploy to make you think this site is legitimate. Upon placing an order on this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the warning signs regarding the Merchandisen.com site, the way this fraud operates, and teach how to detect similar scams. This will help you to avoid similar shopping deceptions in future.

Merchandisen.com Site – Scam Overview

As I said, Merchandisen.com may initially seem like a authentic discounter or the merchant of stock liquidation items. But a brief analysis shows a troubling amount of red flags that indicate clearly about this site’s fraudulence. Unfair advertising methods, extremely low prices, absence of customer support and user reviews – this site completes the scam bingo right away.

Merchandisen.com Scam

By purchasing items on pages like Merchandisen.com, it is questionable that you will obtain the goods you’ve ordered. More commonly, it results in one of 3 cases characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fraudulent items of popular brands, the quality will be inferior, to say the least. Eventually, the site may inform about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially frequent case when ordering from sites that offer baubles, small electronics and stuff the like.

Wrong item. To make the transaction look legit, but spend even less money on the actual item, cheats may ship a random item they have on hand instead of your order. A worn t-shirt instead of a brand new one, a dented aluminum platter instead of a set of dishes – scammers may turn rather inventive in that case.

Absolutely nothing. This is the most frequent outcome when ordering from websites like Merchandisen.com. Fraudsters take your money, promise the delivery, and then merely disappear. As scam websites do not aim to exist for a long time, scams are not wasting time creating even a vague sight of legitimacy.

Merchandisen.com scam – How does it work?

As any fraud, Merchandisen.com runs a simple and well-proven modus operandi. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post abundant amounts of promotions on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms legitimate, they do not doubt anything at this point. Ads become particularly persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once consumers are on the website, deceivers do their best to make the consumers buy something. Mind-boggling deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough grievances and user feedback regarding the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people are aware about the deceptive activity, the profits will dry up, leaving crooks with no reason to move on. Reporting the scam to the domain hosting speeds up the domain takedown.

Why is Merchandisen.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, frauds do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with reviews. Obviously, even benign online shopping sites will lack client testimonials shortly after the start, since there were just a few consumers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have no relation to what the site markets, that’s definitely not a good sign. Any indistinct or nonsense reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on deceptive sites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Christmas. In some cases, scam websites have the initial price low without saying anything about discounts, but they will most likely be ludicrous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its rational limits.

3. No customer support.

That factor distinguishes fraudulent websites from the legit ones, even newly established. When a site is about to rip off the clients, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page – the site will most likely have no contact info at all.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone to reach them out, there is a huge chance that these numbers and emails will be dead silent to your request. This, or they will answer you with generic text regardless of your inquiry.

As scoundrels tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are mentioned on a totally different site, be sure you are facing a blatant scam.

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a whole lot of trustworthy services and shops using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same pitfall I’ve already mentioned above: they do not suppose any refunds. And this is what makes it so attractive to scammers – once you paid for the order, there’s no way to get the money back.

Some sites may also offer payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different fraudsters.

5. Items’ images are sourced from another page

As scams most likely don’t have any items, they are not able to make unique pictures. Thus their option is to steal these images from other websites. When frauds offer the same items on different sites, you can find same pics on similarly-looking scam sites. By reverse image searching on Google, you can prove the uniqueness of an image.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As scammers may parasite on the same topic again and again, they put the same web design under the new address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice from the previous paragraph may lead you to the copy of the page you’ve started on. It makes uncovering such scams pretty easy, but scoundrels who stand behind them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Merchandisen.com Scam