Matteo.shop Scam Alert: Beware of Counterfeit Products and More

Matteo.shop is a fraudulent website that offers to purchase women clothing at extremely low prices. This site may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a ploy to make you think about this site as a legitimate one. Upon ordering goods from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will demonstrate the red flags regarding the Matteo.shop store, the way this scam operates, and show how to detect similar scams. This will help you to avoid similar shopping frauds in future.

Matteo.shop Site – Scam Overview

As I said, Matteo.shop may initially look like a legit discounter or the seller of stock liquidation items. But a brief analysis shows a concerning amount of red flags that indicate clearly about this site’s deception. Unfair advertising methods, extremely low prices, lack of customer support and customer testimonials – this site accomplishes the fraud bingo right away.

Matteo.shop Scam

By purchasing on sites like Matteo.shop, it is unlikely that you will receive the items you’ve ordered. More commonly, it results in one of 3 cases characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly frequent case when ordering from websites that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look real, but spend even less money on the delivered item, scammers may send a accidental item they have on hand instead of what you’ve ordered. An old t-shirt instead of a new one, a dented aluminum platter instead of a set of dishes – scammers may turn rather inventive in that case.

Absolutely nothing. This is the most frequent situation when ordering goods from websites like Matteo.shop. Fraudsters take your money, promise the delivery, and then simply disappear. As scams are not going to exist for a long time, rascals are not wasting effort creating even a vague visibility of legitimacy.

Matteo.shop scam – How does it work?

As any fraud, Matteo.shop runs a simple and well-proven modus operandi. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post huge amounts of promotions on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms benign, they do not suspect anything at this point. Ads become particularly persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the website, tricksters do their best to make the users buy something. Impossibly good deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed customers stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to scammers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough grievances and user reports about the site being fraudulent, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the dishonest activity, the profits will dry up, leaving cheats with no motivation to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Matteo.shop a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, frauds do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with reviews. Obviously, even benign online shopping sites will lack customer reviews shortly after the start, as there were just a few customers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have no relation to what the site markets, that’s definitely not a good sign. Any unclear or drivel reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Thanksgiving day. In some cases, fraudulent sites have the initial price low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its reasonable limits.

3. No customer support.

This is what distinguishes deceptive sites from the benign ones, even newly established. When a site is about to scam the clients, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will have no support contacts whatsoever.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone number to contact them, there is a huge possibility that these numbers and emails will be dead silent to your request. This, or you will receive some generic text regardless of your inquiry.

As frauds tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they appear on a different website, be sure that this is a blatant scam.

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a lot of genuine services and shops using direct bank transfers, CashApp, Venmo or payment systems like them. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you paid for the order, there’s no way to get the money back.

Some sites may also ask for payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As rascals are unlikely to have any real items on hand, they are not able to create unique images. Thus their option is simply to hijack these images from other websites. When scammers sell identical goods on different sites, you can find same pics on similarly-designed fraudulent sites. By searching for the image on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As scammers may parasite on the same topic repeatedly, they put the same site design under the new address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice I’ve mentioned above may lead you to the copy of the site you’ve started on. It allows you to unveil such frauds particularly easy, but scammers who run them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Matteo.shop Scam