We Dug Into Itemtools.shop: Legit Store or A Scam?

Itemtools.shop is a scam website that offers to purchase ceramics and glassware at unusually discounted prices. This site may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a ploy to make you think about this site as a legitimate one. Upon ordering goods from this site, you will most likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will show the concerning indicators regarding the Itemtools.shop store, the way this fraud operates, and teach how to detect similar frauds. This will help you to avoid similar shopping deceptions in future.

Itemtools.shop Site – Scam Overview

As I said, Itemtools.shop may initially look like a genuine discounter or the seller of stock liquidation items. But a quick analysis shows a concerning amount of red flags that indicate clearly about this site’s fraudulence. Questionable advertising methods, excessively low prices, lack of customer support and user reviews – this site accomplishes the fraud bingo right away.

Itemtools.shop Scam

By purchasing on pages like Itemtools.shop, it is questionable that you will receive the items you’ve ordered. More frequently, it results in one of 3 cases common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fake items of popular brands, the quality will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially frequent case when ordering from websites that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look real, but spend even less money on the actual item, rascals may send a random item they have instead of your order. A worn t-shirt instead of a new one, a dirty aluminum plate instead of a set of dishes – scammers may turn really inventive in that case.

Nothing at all. This is the most common outcome when ordering from pages like Itemtools.shop. Fraudsters take your money, promise the delivery, and then simply disappear. As scams are not going to exist for a long time, scams do not bother themselves with creating even a remote sight of legitimacy.

Itemtools.shop scam – How does it work?

As any fraud, Itemtools.shop follows a simple and well-proven modus operandi. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post huge amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms benevolent, they do not doubt anything at this point. Ads become particularly compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the website, swindlers do their best to make the consumers buy something. Mind-boggling deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a peculiar manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, deceivers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough complaints and user reports regarding the site being fraudulent, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people are aware about the deceptive activity, the money flow will dry up, leaving scammers with no reason to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Itemtools.shop a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with user reviews. Obviously, even legit shopping sites will lack customer reviews when they have just started, since there were just a few consumers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Definitely not generic comments generated by AI

However, when you face unrealistic reviews that have nothing to do with what the site offers for sale, that’s definitely not a good sign. Any blurred or balderdash reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Christmas. In some cases, deceptive sites have the initial price low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its reasonable limits.

3. No customer support.

This is what distinguishes dishonest sites from the benign ones, even newly established. When a site is about to scam the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the site will likely have no support contacts at all.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone to contact them, there is a great possibility that these contacts will be dead silent to your request. This, or you will receive some generic text regardless of your question.

As frauds tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are mentioned on a totally different site, be sure you are facing a blatant scam.

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are plenty of legit shops and services using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same pitfall I’ve already mentioned above: they do not suppose any refunds. And this is what makes it so attractive to scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also ask for payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While crypto transactions expand their presence slowly, they still remain a beloved bay for different scammers.

5. Items’ images are sourced from another page

As scams most likely don’t have any real items on hand, they cannot shoot unique images. Thus their option is simply to steal these images from other sites. When scammers sell the same items on different pages, you can find same images on similarly-looking scam sites. By searching for the image on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Rascals do not stop on stealing pics. As scammers may parasite on the same topic again and again, they use the same web design under the new URL, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search on Google advice I’ve mentioned above may lead you to the copy of the page you’ve started on. It makes uncovering such frauds particularly easy, but scammers who stand behind them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Itemtools.shop Scam