Analyzing Gwenhed.com: Should You Trust It? Our Take

Written by Daniel Zimmerman

Gwenhed.com is a scam website that offers to buy books at unusually discounted prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a story to make you think about this site as a legitimate one. Upon placing an order on this site, you will most likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the concerning indicators regarding the Gwenhed.com shop, the way this deception operates, and show how to detect similar frauds. This will help you to avoid similar shopping deceptions in upcoming times.

Gwenhed.com Site – Scam Overview

As I said, Gwenhed.com may initially look like a genuine discounter or the seller of stock liquidation items. But a swift analysis shows a disturbing amount of red flags that say clearly about this site’s fraudulence. Questionable advertising methods, unreasonably low prices, absence of user support and customer feedback – this site accomplishes the fraud bingo right away.

Website Gwenhed.com
Hosting AS13335 Cloudflare, Inc.
United States, San Francisco
IP Address 104.17.232.29
Threat Type Scam/Fraud
Scam Type Fraudulent/Scam online shop
Gwenhed.com Scam

Gwenhed.com Scam

By purchasing items on pages like Gwenhed.com, it is unlikely that you will acquire the items you’ve ordered. More typically, it results in one of 3 scenarios typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the grade will be inferior, to say the least. Eventually, the site may indicate about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a notably often case when ordering from pages that offer baubles, small electronics and stuff the like.

Wrong item. To make the purchase look legit, but spend even less money on the delivered item, rascals may send a accidental item they have on hand instead of your order. An old t-shirt instead of a new one, a dirty aluminum plate instead of a set of dishes – frauds may turn really inventive in that case.

Absolutely nothing. This is the most typical case when ordering from websites like Gwenhed.com. Fraudsters take your money, promise the delivery, and then simply vanish. As scams are not going to exist for a long time, scammers are not wasting time creating even a vague visibility of legitimacy.

Gwenhed.com scam – How does it work?

As any fraud, Gwenhed.com runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of marketing on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms legitimate, they do not suspect anything at this point. Ads become especially compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, tricksters do their best to make the customers buy something. Mind-boggling deals, additional discounts, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a unusual manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once swindlers get enough money, or – what is more likely – there are enough complaints and user reports regarding the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the fraudulent activity, the profits will dry up, leaving fraudsters with no motivation to move on. Reporting the scam to the domain hosting speeds up the domain takedown.

Why is Gwenhed.com a Scam?

Well, we just talked about the way the fraud site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with user reviews. Obviously, even legit shopping sites will lack consumer comments shortly after the start, since there were just a few patrons yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, when you face unrealistic reviews that have no relation to what the site markets, that’s definitely not a good sign. Any obscure or gibberish reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not feasible even during sales events such as the aforementioned Christmas. In some cases, scam websites have the initial price low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its reasonable limits.

3. No customer support.

That factor distinguishes scam websites from the genuine ones, even newly established. When a site is about to scam the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will likely have no contact info whatsoever.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to contact them, there is a great possibility that these contacts will be unresponsive to your request. This, or you will receive some generic text regardless of your question.

As scammers often reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they appear on a completely different site, be sure you are facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a whole lot of genuine services using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you’ve sent the money, there’s no way to get the money back.

Some websites may also offer payments in crypto, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different fraudsters.

5. Items’ images are sourced from another page

As rascals most likely don’t have any items on hand, they cannot make unique pics. Thus their only option is simply to hijack these images from other sites. When rascals offer identical items on different websites, you can find such images on similarly-looking fraudulent pages. By reverse image searching on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As scammers may use the same topic again and again, they use the same web design under the new web-address, and voila – a new scam site is ready to rock-n-roll! In some cases, image search on Google advice from the previous paragraph may lead you to the identical copy of the site you’ve started on. It allows you to uncover such frauds pretty easy, but criminals who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Gwenhed.com site, along with similar scam pages, are promoted by malware. Adware and browser hijackers are two particular malware types that aim specifically at such purposes. If you notice excessive amounts of ads appearing in your browser, see your search inquiries going in an unusual search engine and some random pages open time to time, scan your device with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Gwenhed.com Scam

What is Gwenhed.com?

Gwenhed.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Gwenhed.com is a scam?

There are a couple of signs that point at fraudulent nature of Gwenhed.com shop. To begin with, Gwenhed.com shop recently created its webpage, which is a frequent characteristic of ephemeral fraud websites that swiftly vanish. Second, the webpage lacks contact details such as a telephone number, street address, or real-time chat option, making it difficult to address issues or questions. Third, it provides counterfeit business information, giving no authentic data about the organization behind the webpage. Additionally, this fraudulent scheme entices buyers with exaggerated discounts and promotions, cutting prices by over 70% or even 90%. Additionally, Gwenhed.com plagiarizes material and item pictures from legitimate web shops like Alibaba, Amazon, and Aliexpress, indicating a absence of unique ideas and credibility. In addition, despite claiming to provide trendy and chic products, the platform lacks any online networking presence or links to online networking platforms. To conclude, genuine client testimonials is completely absent, with reports of delayed or absent deliveries, inferior customer service, flawed or wrong products, refund difficulties, and illegitimate charges on credit cards.

Is Gwenhed.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Gwenhed.com?

Take the following steps if you have made a purchase on Gwenhed.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Gwenhed.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Gwenhed.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Gwenhed.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Gwenhed.com?

No, Gwenhed.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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