Is Genfelix.com Legit or a Scam? What You Need to Know

Written by Daniel Zimmerman

Genfelix.com is a fraudulent website that offers to buy clothes at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a story to make you think this site is legitimate. After ordering from this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will show the warning signs regarding the Genfelix.com site, the way this scam operates, and teach how to detect similar frauds. This will help you to avoid similar shopping scams in upcoming times.

Genfelix.com Site – Scam Overview

As I said, Genfelix.com may initially look like a genuine discounter or the merchant of stock liquidation items. But a quick analysis shows a disturbing amount of red flags that say clearly about this site’s deception. Unfair advertising methods, excessively low prices, absence of customer support and user feedback – this site fulfills the fraud bingo right away.

WebsiteGenfelix.com
HostingAS45102 Alibaba (US) Technology Co., Ltd.
United States, San Jose
IP Address47.251.50.19
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Genfelix.com Scam

Genfelix.com Scam

By shopping on pages like Genfelix.com, it is unlikely that you will receive the goods you’ve ordered. More frequently, it results in one of 3 cases characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fraudulent items of popular brands, the standard will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly frequent case when ordering from websites that promote baubles, small electronics and stuff the like.

Wrong item. To make the deal look legit, but spend even less money on the actual item, frauds may send a incidental item they have instead of your order. A worn t-shirt instead of a new one, a scratched aluminum platter instead of a set of dishes – frauds may turn quite inventive in that case.

Nothing at all. This is the most usual case when ordering from websites like Genfelix.com. Scams take your money, promise the delivery, and then simply disappear. As scams do not aim to exist for a long time, scams do not bother themselves with creating even a slight visibility of legitimacy.

Genfelix.com scam – How does it work?

As any fraud, Genfelix.com runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Frauds post abundant amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benign, they do not doubt anything at this point. Ads become particularly persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once individuals are on the website, tricksters do their best to make the customers buy something. Mind-boggling deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a unusual manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to scammers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough grievances and user reports about the site being fraudulent, they just vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the dishonest activity, the money flow will dry up, leaving crooks with no reason to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is Genfelix.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any online reputation with reviews. Obviously, even legit shopping sites will lack customer reviews when they have just started, as there were not many clients yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have nothing to do with what the site sells, that’s definitely not a good sign. Any vague or absurdity reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Black Friday. In some cases, scam sites set the prices low without saying anything about discounts, but they will most likely be ludicrous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sensible limits.

3. No customer support.

That factor distinguishes scam websites from the benign ones, even newly established. When a site is about to rip off the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will most likely have no support contacts at all.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer an email, or even a phone number to contact them, there is a huge chance that these numbers and emails will be unresponsive to your request. This, or they will answer you with generic text regardless of your inquiry.

As scoundrels tend to reuse numbers and emails for specifying them as “support”, you can search them on Google. When they are used on a different site, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are plenty of trustworthy shops using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you’ve sent the money, there’s no way to get the money back.

Some websites may also ask for payments in crypto, which feature even less control. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different scams.

5. Items’ images are sourced from another page

As frauds most likely don’t have any items on hand, they are not able to shoot unique images. Thus their option is to hijack these images elsewhere. When scams sell identical goods on different websites, you can find same images on similarly-looking scam sites. By reverse image searching on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not steal only pictures. As scammers may use the same topic again and again, they reuse the same web design under the new web-address, and voila – a new scam is ready to rock-n-roll! In some cases, reverse image search on Google advice from the previous paragraph may lead you to the identical copy of the original site. It makes uncovering such scams particularly easy, but crooks who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Genfelix.com website, together with similar scam pages, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you notice excessive amounts of ads in your web browser, see your search inquiries redirected in a different search engine and some random pages open time to time, scan your computer with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Genfelix.com Scam

What is Genfelix.com?

Genfelix.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Genfelix.com is a scam?

There are a couple of warning signs to watch out for. First and foremost, Genfelix.com shop recently set up its webpage, which is a typical characteristic of brief fraud sites that quickly evaporate. Secondly, the webpage lacks ways to reach out such as a telephone number, physical address, or live chat choice, making it difficult to address issues or queries. Third, it provides bogus company details, giving no real information about the organization behind the webpage. Moreover, this deceptive tactic entices buyers with impractical price cuts and promotions, cutting prices by over 70% or even 90%. Additionally, Genfelix.com reproduces content and product images from genuine web shops like Alibaba, Amazon, and Aliexpress, demonstrating a lack of originality and reliability. Furthermore, despite stating to present trendy and chic products, the webpage lacks any social media presence or links to online networking platforms. To conclude, genuine client testimonials is completely absent, with reports of delayed or missing deliveries, inferior client assistance, flawed or inaccurate products, reimbursement difficulties, and illegitimate transactions on credit cards.

Is Genfelix.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Genfelix.com?

Take the following steps if you have made a purchase on Genfelix.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Genfelix.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Genfelix.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Genfelix.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Genfelix.com?

No, Genfelix.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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