Ctrllibr.com Scam Store: A Fake Costco Website

Ctrllibr.com is a fraudulent website that offers to purchase items from Costco at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a ploy to make you think about this site as a legitimate one. Upon ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will demonstrate the warning signs regarding the Ctrllibr.com shop, the way this deception operates, and show how to detect similar scams. This will help you to avoid similar shopping scams in future.

Ctrllibr.com Site – Scam Overview

As I said, Ctrllibr.com may initially appear like a genuine discounter or the merchant of stock liquidation items. But a short analysis shows a concerning amount of red flags that indicate clearly about this site’s fraudulence. Unfair advertising methods, extremely low prices, absence of customer support and user reviews – this site accomplishes the scam bingo right away.

Ctrllibr.com Scam

By purchasing on sites like Ctrllibr.com, it is questionable that you will acquire the goods you’ve ordered. More frequently, it results in one of 3 cases standard for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the grade will be inferior, to say the least. Eventually, the site may indicate about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically common case when ordering from pages that offer baubles, small electronics and stuff the like.

Wrong item. To make the purchase look more legitimate, but spend even less money on the delivered item, rascals may send a random item they have instead of your order. A worn t-shirt instead of a new one, a dirty aluminum plate instead of a set of dishes – frauds may turn quite inventive in that case.

Absolutely nothing. This is the most typical outcome when ordering from websites like Ctrllibr.com. Frauds take your money, promise the delivery, and then merely disappear. As scams do not aim to exist for a long time, fraudsters do not bother themselves with creating even a vague sight of legitimacy.

Ctrllibr.com scam – How does it work?

As any scam, Ctrllibr.com runs a simple and well-proven modus operandi. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms benevolent, they do not suspect anything at this point. Ads become particularly convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the site, fraudsters do their best to make the consumers buy something. Mind-boggling deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a unusual manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, scammers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once crooks get enough money, or – what is more likely – there are enough grievances and user feedback regarding the site being fraudulent, they just vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals are aware about the deceptive activity, the profits will dry up, leaving cheats with no reason to move on. Reporting the scam to the domain hosting speeds up the domain takedown.

Why is Ctrllibr.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, scammers do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with user reviews. Obviously, even benign online shopping sites will lack customer reviews when they have just started, as there were just a few customers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Definitely not generic comments generated by AI

However, when you face phishy-looking reviews that have no relation to what the site sells, that’s definitely not a good sign. Any unclear or drivel reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on fraudulent websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not viable even during sales events such as the aforementioned Thanksgiving day. In some cases, dishonest sites set the prices low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its reasonable limits.

3. No customer support.

That factor distinguishes scam sites from the benign ones, even newly established. When a site is about to defraud the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the page will likely have no contact info whatsoever.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to contact them, there is a huge possibility that these numbers and emails will be dead silent to your request. This, or they will answer you with generic text regardless of your question.

As scammers often reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they appear on a different website, be sure you’re facing a blatant scam.

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a whole lot of benign shops using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you paid for the order, nothing will help you to get the money back.

Some sites may also ask for payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different rascals.

5. Items’ images are sourced from another page

As frauds are unlikely to have any items, they are not able to shoot unique pictures. Thus their only option is simply to steal these images from other sites. When rascals market identical items on different pages, you can find same images on similarly-looking scam sites. By reverse image searching on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As frauds may parasite on the same topic repeatedly, they reuse the same web design under the new address, and voila – a new scam is ready to rock-n-roll! In some cases, reverse image search on Google advice from the previous paragraph may lead you to the copy of the page you’ve started on. It makes uncovering such scams pretty easy, but crooks who stand behind them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Ctrllibr.com Scam