Claustr.com Review: Is It A Scam Or Legit?

Claustr.com is a deceptive website that offers to buy women clothing at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a story to make you think this site is legitimate. After ordering from this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will show the concerning indicators regarding the Claustr.com store, the way this fraud operates, and explain how to detect similar frauds. This will help you to avoid similar shopping deceptions in future.

Claustr.com Site – Scam Overview

As I said, Claustr.com may initially seem like a genuine discounter or the merchant of stock liquidation items. But a quick analysis shows a troubling amount of red flags that indicate clearly about this site’s deception. Questionable advertising methods, unreasonably low prices, lack of user support and customer testimonials – this site fulfills the fraud bingo right away.

Claustr.com Scam

By purchasing items on sites like Claustr.com, it is improbable that you will acquire the items you’ve ordered. More frequently, it results in one of 3 situations standard for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the grade will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically common case when ordering from sites that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look real, but spend even less money on the actual item, cheats may ship a random item they have instead of your order. A worn t-shirt instead of a brand new one, a scratched aluminum dish instead of a set of dishes – frauds may turn really inventive in that case.

Absolutely nothing. This is the most frequent situation when ordering from pages like Claustr.com. Fraudsters take your money, promise the delivery, and then merely vanish. As scams are not going to exist for a long time, scammers do not bother themselves with creating even a faint visibility of legitimacy.

Claustr.com scam – How does it work?

As any fraud, Claustr.com follows a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Frauds post massive amounts of promotions on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benevolent, they do not doubt anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the website, scammers do their best to make the customers buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a strange manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, scammers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough grievances and user feedback about the site being fraudulent, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people are aware about the fraudulent activity, the profits will dry up, leaving scammers with no reason to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Claustr.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with user reviews. Obviously, even legit shopping sites will lack user feedback when they have just started, as there were not many patrons yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Definitely not generic comments generated by AI

However, when you face phishy-looking reviews that have no relation to what the site offers for sale, that’s definitely not a good sign. Any unclear or absurdity reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on deceptive websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not viable even during sales events such as the aforementioned Thanksgiving day. In some cases, dishonest websites set the prices low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its sane limits.

3. No customer support.

That factor distinguishes dishonest sites from the benign ones, even newly established. When a site is about to defraud the clients, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will most likely have no contact info at all.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to reach them out, there is a great possibility that these numbers and emails will be unresponsive to your request. This, or you will receive some generic text regardless of your question.

As scoundrels tend to reuse numbers and emails for specifying them as “support”, you can search them on Google. When they appear on a completely different site, be sure you are facing a blatant scam.

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a whole lot of legit services and shops using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also offer payments in crypto, which is even less controllable than aforementioned payment methods. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different scammers.

5. Items’ images are sourced from another page

As scammers are unlikely to have any items on hand, they are not able to make unique pictures. Thus their only option is to hijack these images from other websites. When frauds sell the same items on different sites, you can find same images on similarly-looking scam pages. By searching for the image on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As scammers may use the same topic repeatedly, they put the same web design under the new URL, and voila – a new scam site is ready to rock-n-roll! In some cases, image search advice I’ve mentioned above may lead you to the copy of the original site. It makes uncovering such scams pretty easy, but scoundrels who run them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Claustr.com Scam